help

Help Center

Welcome to our help center. Below are some answers to questions that will enhance your experince on our site. If you have a question that is not addressed, you may contact our customer service at 888-785-DEPOT

Returns and refunds policy:

Your complete satisfaction is our goal. Any bad, damaged or expired product will be accepted for return if reported within 5 business days of delivery and upon authorization from World Health Depot. Mis-ordered items will be accepted for return if reported within 5 business days of delivery provided they are in clean, re-saleable condition. Initial and Return shipping on mis-ordered items will be your responsibility.

What are your shipping options?

Worldhealthdepot.com believes in providing and delivering a wide range of natural products in the most efficient and effective manner possible. We offer a variety of shipping and delivery options with competitive rates and delivery times.

All domestic shipments are sent via UPS or USPS. We offer flat-rate shipping on all ground orders in the continental US. Shipments to Alaska and Hawaii must ship USPS Priority or UPS 2nd Day Air. Please contact customer service (888-785-3376), for international shipping rates.

Shipping rates are as follows:

  • Standard Flat Rate - $6.25 (Search Cheapest Shipping Method, No more than 5 business days)*
  • UPS Ground - $7.95 (1 to 5 business days. Call for complete tracking)
  • UPS 2nd Day Air - $16.95 (2nd Business Day, available on domestic orders under $100.00)
  • Free Shipping is available on all orders over $100.00*.

*On Standard and Free Shipping orders World Health Depot will use the least expensive of the USPS with confirmation or UPS Ground methods for that particular order.

Order Processing: All orders placed on regular business days Monday through Friday will process and ship within 24 hours. Orders placed on Friday after 4pm MT, Sat, Sun or a Holiday will process and ship on the next business day.

What is Autoshipping?

Auto-shipping is a great new feature that enables you to avoid the hassel of re-ordering. You can now receive orders without having to come back, fiddle with shopping lists and order, week after week, month after month. This is esepcially great for those "once-a-day" items that run out so quickly. The flexibility of this feature allows you to set your reoccurring order by day(s), month(s) or year(s). You'll never be in short supply again! Once you've started the checkout process, follow the 4 steps to use auto-shipping. Just look at the diagram below to see how it all works.

Click to enlarge

..and that's it! The best part is, World Health Depot always has great prices, so you never have to worry about paying too much for your items. Just another feature from World Health Depot to make your life easier, more convenient and of course, healthier. Try it today!